FAQ

Your questions answered.

Answers to the most frequently asked questions about the production process, materials, delivery and support.

Yes. WCM Group brands evaluate special size and design requests according to their areas of expertise. Sharing drawings, dimensions, quantities and intended use makes the initial evaluation easier. Material, technical details and production scope are clarified on a project-specific basis.

The process starts with needs analysis progresses with design and technical evaluation, proposal, necessary prototype studies, production, surface treatments, assembly and shipment planning. The stages to be implemented are determined according to the scope of the product and project.

The scope of installation is determined separately for each project. Responsibilities regarding factory assembly, field installation, delivery method and site preparation are clarified at the proposal stage. You can discuss the appropriate scope for your project by sharing the installation location and access conditions.

Metals such as steel, stainless steel, aluminum and corten are evaluated according to the product group. Wood and different complementary materials can be included in the products according to the design. Material selection is made together with the usage environment, load, appearance and surface requirements.

Corten steel develops a protective patina in suitable conditions; However, it does not guarantee maintenance-free use in every environment. Conditions such as wetting and drying cycles, drainage, saline environment, and constant humidity should be evaluated. The design also takes into account that early currents may leave traces on surrounding surfaces. The maintenance approach is determined by the application.

Surface treatment and color is evaluated together with material, indoor or outdoor use, cleaning needs and design preferences. Painting or material-specific surface solutions are clarified within the scope of the project. Surfaces such as the natural patina of corten are treated separately.

Delivery time varies depending on product type, quantity, technical details, material supply, prototype need and shipping location. Once the schedule, technical scope and production plan are clarified, they are shared during the quotation or order process. Specifying your target date in the first meeting helps with planning.

WCM Group evaluates domestic and international project needs. The shipping method, packaging, delivery method and required documents are clarified according to the product and destination country. You can submit a quote request with country, city, quantity and product information.

You can request information from the contact or offer form by specifying the brand, category and product code you are interested in. Existing technical documents and catalog information are shared according to the relevant product group. In special production projects, technical drawings are prepared as the design and scope become clear.

WCM Factory Metal for shop and industrial equipment; WCM Outdoor Concept for outdoor products; Is Time for architectural clocks; Rampel for logistics equipment; Corten Türkiye for corten applications; EG Form Factory is suitable for sculptures. You can submit your project containing more than one product group via WCM Group.

Store Equipment Urban Furniture Architectural Clocks Logistics Equipment Sculpture Design Corten Applications Store Equipment Urban Furniture Architectural Clocks Logistics Equipment Sculpture Design Corten Applications
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